---
title: Stella Waitlist
description: Waitlist for accounts requiring a subscription and PMS connection
---

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# Stella Waitlist

## What is the Waitlist, and how do I get off it?

### What is the Waitlist?

The Waitlist applies to any free account that is not yet set up with a subscription and a production environment. Reports cannot be generated from your connected Property Management System (PMS) data until you move off the Waitlist.

### Getting off the Waitlist

To move off the Waitlist and get your reports into production, click the “Talk to a Human to Move Up” button on your Profile page. This opens a chat to schedule a meeting with the Stella Support team to set up your subscription.

![waitingListBtn](https://h.askstella.com/hs-fs/hubfs/waitingListBtn.jpg?width=500&height=94&name=waitingListBtn.jpg)

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